Frequently Asked Questions

What payment methods do you accept?

We accept all major credit and debit cards, UPI (GPay, PhonePe, Paytm), net banking, and cash on delivery (COD) for orders under Rs 10,000.

Do you offer cash on delivery?

Yes, we offer COD on orders under Rs 10,000. A nominal fee of Rs 50 applies for COD orders.

How long does delivery take?

Orders are processed within 3–5 business days and delivered within 5–8 business days thereafter.

Do you ship internationally?

International shipping is available on request. Please contact us for a shipping quote and estimated delivery time.

Can I cancel my order?

Orders can be cancelled within 24 hours of placement. Please contact us immediately if you wish to cancel.

How do I care for my jewellery?

Store your jewellery in a dry, cool place away from direct sunlight. Avoid contact with perfumes, lotions, and water. Clean gently with a soft cotton cloth.

Is your gold BIS hallmarked?

Yes, all our gold jewellery is BIS hallmarked to ensure purity and quality.

Do you offer jewellery repair services?

Yes, we offer repair and restoration services. Please contact us with details of the work required for a quote.

Can I get a piece custom-made?

Absolutely! We specialize in custom designs. Contact us with your requirements and we will be happy to create a piece just for you.

How do I track my order?

Once your order is dispatched, you will receive a tracking number via email. You can use this to track your shipment on the courier partner website.